Our process
Eight steps. Real recruiters. Nothing hidden.
This is the search, day by day, the way it actually runs — including what you receive at each step and when you'll hear from us. The days count from the intro call.
- 01
Day 0
Intro call
Twenty minutes with the recruiter who will run the search. Bring a role, or just questions.
You get: An honest read on the role and the market, and a timeline we commit to.
- 02
Days 1–2
Search agreement
The fee, guarantee, feedback rhythm and interview timetable go in writing before we source anyone.
You get: One short agreement. Nothing moves mid-search.
- 03
Days 2–3
Success profile
We turn the role into what a great hire actually looks like: must-haves, nice-to-haves, the pay band, who interviews, who decides.
You get: A one-page profile you sign off on. Every candidate is measured against it.
- 04
Days 3–7
Map the market and reach out
Our own candidate community, our network and direct outreach. The numbers show up in your portal every week.
You get: A weekly status: who we found, who we spoke to, what's next.
- 05
Days 5–10
Screen and get consent
We interview every candidate ourselves. Nobody is presented to you without giving written permission first.
You get: Candidates who know about you, want the role, and have been vetted by a person.
- 06
Days 5–10
Shortlist walk-through
Three to five candidates, each with a one-page report: why them, how they meet the profile, pay expectations, availability, references.
You get: A live walk-through, not a resume flood. Compare them side by side in your portal.
- 07
Weeks 2–4
Interviews, feedback, offer
We schedule, prep each candidate, debrief within a day, and carry the offer.
You get: An accepted offer, and a start date that holds.
- 08
Through the guarantee
Start and aftercare
We check in with both sides on day one, week one, week three, and at 30, 60 and 90 days.
You get: A hire who stays, and a recruiter who is still picking up the phone.
What we need from you
- A decision-maker on the intro call, or their name.
- Interview times held in advance, so a great candidate isn't lost to a calendar.
- Feedback within three business days of every interview.
- All offers through us, so the resignation and any counter-offer are handled before they happen.
What you can hold us to
- A reply within one business day.
- A first shortlist within five business days of an agreed role, or a straight explanation of why it needs longer.
- A weekly status in your portal, whether or not there is news.
- A recruiter who still picks up the phone after the start date.